INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice. The latest information for members of the public can be found here:
Serving Members & Ex Members of our Armed Forces/War Veterans - If you are a current or ex member of our Armed Forces; please let the Surgery know, to ensure you receive the service/care available to you.
Patient Notice - Reception
Patients will be asked to check in for their appointments using the Touch Screen, so please allow extra time before your appointment slot to do this.
There will only be one Receptionist managing the front desk to help Patients and Visitors with any queries and making future appointments.
For confidential reasons telephones will now be answered in a separate room during morning surgery.
With the exception of Mondays, afternoon surgery will remain the same.
The Mortimer Surgery Website
The Mortimer Surgery doctors and nurses take pride in offering the highest standard of patient-centred healthcare.We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surger, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
All results are seen and reviewed by the requesting GP (or in the case of absence/holidays by a nominated covering GP).
If any direct action needs to be taken because of these results, you will be contacted by the surgery.
If patients would like to check their results are back they are invited to phone the surgery between 2pm - 3pm Monday to Friday (please allow 5 working days from date of test).
Berkshire West Primary Care Strategy
Please see the link below for information
Coil Appointments Shortage
Due to a shortage in GPs able to carry out the above procedure there is a shortage of Coil Appointments.
We will do our best to accommodate all but can we please ask that you make your appointment in plenty of time.
Due to this shortage some patients may be asked to go to the RBH for fittings.
We apologise for any inconvenience this may cause.
7 Day Working
7 Day Working
(Site updated 14/02/2020)