The Patient Group reformed in Autumn of 2011.
A small patient group had been in existence at the surgery for some years. However, in Autumn 2011 a wider cross section of patients formed a new patient group whose role includes providing feedback and ideas on the day to day surgery activities and any developments that patients would like the surgery to consider. Having met for the first time in September 2011 the group now formulate their own agenda and receive administrative support, to write up the minutes and collate any documents, from the surgery. One of the first tasks for the group was to prepare and then conduct a patient survey. The questions to be asked were drafted at the November meeting and circulated to those who could not be present. Once finalised the survey was made available during January and early February 2012 both from reception and here on the website. A total of 194 completed surveys were received. The summarised results were reviewed by the group at their February meeting and an action plan agreed. The results and action plan are presented in the survey results section and a copy is on the surgery noticeboard. The group will design and conduct a patient survey every year and it is likely that different aspects of the surgery services will be included in future.
The group meets bi-monthly and is looking to recruit up to three more members. Any patient interested in joining the group may contact the Admin Manager, Debbie Cowley, who will pass their details on to the Chairperson.
All patient views and comments are welcomed by the group.
The patient group are:
Mr Chris Bardwell - Chairperson
Mrs Diana Marlow
Mr Maurice Bradshaw
Mr John Miller
Mrs Lisa Whiting
Mrs Anna Vine
Mrs Kathryn Collington
Mrs Siobhan Harvey
Mrs Clare Annal
Mrs Janet Collins