Treatment Room

Telephone No: 0118 9332436

The nurse advice line is available 12.15 - 12.30 pm Monday - Friday for any queries or concerns.

Our Practice Nurses operate an appointment system from Monday to Friday. The Treatment Room service includes first aid to minor injuries, dressings of wounds, management of leg ulcers, suturing and removal of sutures, ear syringeing, ECG, blood tests, treatment of warts and verruccae, general health advice and routine injections. Minor operations are carried out in the Treatment Room by all the doctors.

Specialised Clinics

The following clinics run throughout the week. Please telephone 01189 332436 to make the appropriate appointment.

CVD Health Check

The health check clinics are run to promote better health for all our patients. They will provide a general health screening service looking particularly at risk factors for heart disease and strokes, with specific assessment and advice on healthy eating, exercise and stopping smoking.

Asthma

The asthma clinic aims to provide the best symptom control and education for our asthmatic patients by offering a yearly check-up for all asthmatics on regular medication.

Diabetes

Diabetic patients registered at Mortimer are encouraged to attend annually for a full check-up and assessment by a Dietitian, Foot Care Technician, District Nurse and Doctor. Advice and support is offered to diabetic patients and anybody who suspects they might have symptoms of diabetes, at any time.

Hypertension and Coronary Heart Disease

The Hypertension and Coronary Heart Disease Clinics offer an annual check-up for all patients to ensure that they are receiving the maximum benefit from their medication and also to offer self help advice on maintaining health.

Cervical Smears

You will be reminded when your cervical smear is due. Cervical smear appointments are available with any of the Doctors and Practice Nurses.

Menopause Clinic (Osterporosis Prevention)

Any woman aged 40+ can be seen for advice and explanation of menopausal problems. Self-help, dietary advice and medication are discussed. We aim to improve quality of life and general health in the future for this age group.

Contraceptive Services

Contraceptive advice and contraceptives are provided by all the Doctors and also by the Family Planning Nurses. Everyone (including under 16 year olds) will be treated confidentially. All contraceptive methods, including emergency contraception, are provided free of charge.

Emergency Contraception

Known as the 'morning after pill' emergency contraception is available at our surgery from either our doctors or family planning nurses. It can be effective if taken within 72 hours of having unprotected intercourse or a condom failure. The earlier it is taken the more effective it is likely to be.

If, however, you are unable to attend Mortimer Surgery, emergency contraception can be purchased from selected pharmacies within the area.

However, if more than 72 hours have elapsed, and you are within day 19 of your cycle, then please make an appointment with your doctor for further advice.

Smoking Cessation

We can provide a comprehensive structured programme when wishing to give up smoking. This involves offering education and support from our Practice Nurses with the aid of Nicotine Replacement Therapy.

Travel Clinic

We can offer up-to-date and comprehensive information for all travellers via a computer link to one of the largest tropical disease hospitals in this country. We stock the complete range of vaccinations and are a Yellow Fever centre.

We have information sheets for travellers with specific needs such as diabetes, the elderly, those travelling with children or having a fear of flying. A list of suggested equipment and emergency travel kits is available from the nurse at the clinic. The contents of these items will help keep you safe and in good health whilst you enjoy your holiday.

If you are travelling on an organised package holiday of a maximum 2-3 weeks, then please arrange your appointment 4-5 weeks prior to departure.f outside of this remit ie back packing or working abroad, then please arrange your appointment 10-12 weeks prior to departure. If you have any queries or concerns, feel free to contact the Practice Nurses on their advice line between 9.30 and 10.00 daily.

Mammography

Our female patients aged between 50 and 70 are offered an appointment every three years to attend the breast Screening Centre on the 1st floor of Hanover House, 202 Kings Road, Reading (telephone number 0118 9582956) or in the Mobile Screening Unit. If you have any queries regarding this service, please contact the Breast Screening Centre direct.

COMMUNITY CARE

District Nurses

Telephone No: 0118 9836338 (answerphone on when out in district)

The District Nurses, now based at Burghfield Health Centre, work closely with your doctor visiting people of all ages in their homes. They are responsible for identifying and assessing the total nursing needs of patients and for planning, initiating and providing appropriate care. They also assess the needs of carers who are nursing people in the community, teaching and supporting them in their task.

The District Nurse has knowledge of local and national services available to patients and their families and has a role in Health Education in the community.

The District Nursing team can be contacted through your doctor, by leaving a message at Reception or by leaving a message on the answerphone. They are available to speak to you personally between 9.00a.m. and 9.30a.m. on weekdays and will be happy to take referrals or deal with problems directly. They are also able to refer on to other agencies, if appropriate.

Preconceptual Care

The Doctors and Health Visitors can provide advice and counselling to couples planning their pregnancy.

Midwife

Tel: 0118 9332436 to leave non-urgent message.

For midwifery advice TEL: 01635 273386 between 9 am & 1 pm. Outside these hours please leave a message on the answerphone.

The midwife can help you with all aspects of care during your pregnancy and in the first 28 days following your baby's delivery. She holds antenatal clinics at the surgery and antenatal classes at Burghfield Health Centre. Should the midwife not be available urgent advice can be obtained 24 hours a day from the Labour Ward of the respective hospitals.

Royal Berkshire 0118 3227303/4

North Hampshire 01256 314790

Health Visitors

Telephone No: 0118 9835446 (answerphone on when out visiting).

The Health Visiting Team is based in Burghfield. They are qualified nurses specialising in community health.

Their primary role is maternal and child health, expanding to cover the general health and well being of the community at large. Some of the services they provide are listed below:

Post natal classes

Maternal and child health - they will visit you in your own home once you and your baby have been discharged by the midwife. They will continue to see you during your child’s primary years. During this period they can offer support and advice on all aspects of child care. This includes: behaviour, feeding, minor ailments, post natal depression, parenting skills and child development.

Baby Clinics - they hold regular health clinics . Here you can weigh your baby/child, seek advice or share concerns and meet other parents. Clinics are held as follows:

• Tuesday 1.30 pm - 2.30 pm   Mortimer Methodist Hall
• Thursday 1.30 pm - 3 pm   Burghfield and area Childrens Centre

Community services

They can offer support and advice on the following;

• environmental issues
• bereavement counselling, including following miscarriage
• benefits advice
• education and health promotion e.g. stopping smoking, diet, accident prevention
• referrals to other health professionals

 

Specialist Services

Physiotherapy

The practice chartered Physiotherapist will see patients who have been referred by the doctors for a variety of conditions. These may include joint and muscle problems such as back and neck pain, post-surgical rehabilitation, sports injuries and chest infections. He can also assess for and supply a range of mobility aids including walking frames and crutches. Domiciliary service as required.

Other Services

The following specialists also hold clinics at the surgery and can be seen, if appropriate, after consultation with your doctor:

• Chiropodist
• Counsellor

In the future, we hope to expand this service by having more visiting consultants and specialist clinics.

Private Medicals

Insurance medicals, employment medicals, driving medicals etc. are conducted outside normal surgery times. To make an appointment you should ask to speak to the administration staff who will assist you by making an appropriate appointment and advising on forms, fees etc.

Private Forms

Forms for doctors to complete can be left at Reception. Please allow sufficient time for completion and be aware that a charge (in accordance with current BMA recommended rates) will be payable on collection.

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